Shipping policy

Shipping Information

At Zoo Pety, we believe great pet gear should be easy to get — no matter where you live. That’s why we’re proud to offer FREE worldwide shipping on every order. No minimums. No hidden fees. Just great products delivered right to your doorstep.

Processing Time:
We carefully pack and prepare your order within 3 business days. Every item gets a personal touch before it heads out the door.
Shipping Time:
Once shipped, your order will arrive within 4–6 business days — wherever you are in the world!

So whether you’re in a big city or a cozy rural town, you can expect your favorite Doog products to show up fast and free.

We know you’re excited to spoil your pup (or yourself — we get it!), and we’re here to make that happen without the wait or extra cost.

Have questions about your order? Just reach out — we’re always happy to help!

30-day easy returns

Didn't like? - No problem! You can always return or exchange. We offer a 30 day returns or exchange policy if you are not happy with your order for whatever reason.

Secure payment

Your payment information is processed securely.

EXPRESS AND WORLDWIDE SHIPPING

We deliver worldwide with a secure, tracked shipping method, for the fastest & most reliable service.